Shangri-La The Shard, London Nearby photo The Shard and Tower BridgeShangri-La The Shard, London Exterior photo The interior of a suite at The Ritz-Carlton, TokyoShangri-La The Shard, London Exterior photo The Sky Pool
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Check-in
24Apr2026Select date
Check-out
25Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

31 St Thomas Street, London, United Kingdom, SE1 9QU
-
Next to Tower Bridge
Perfect
9.1
9.4
/10
4.4
4.3
/5

Location

Shangri-La The Shard, London occupies the top floors of the iconic Shard building, providing panoramic views of the city. Guests can access London Bridge Station within a short walk, connecting to various transport options. The hotel is located near key attractions such as the Tower of London and the Borough Market.

Rooms

The hotel comprises 202 rooms and suites, all featuring floor-to-ceiling windows. Accommodations range from Deluxe Rooms to the luxurious Shangri-La Suite, offering stunning views of the River Thames and the city skyline. Each room includes marble bathrooms and quality amenities for a comfortable stay.

Dining

Dining options include TING Restaurant & Lounge, where guests can enjoy British and Asian cuisine made with locally sourced ingredients. The hotel also offers a Sky Lounge for afternoon tea and cocktails, paired with spectacular city views. Room service is available for those who prefer private dining experiences.

Wellness

The hotel's health club includes a 24-hour fitness center and an indoor infinity pool with views over London. Guests can access exclusive wellness treatments at the spa that focus on relaxation and rejuvenation. The wellness offerings are designed to provide a refreshing escape amidst the bustling city.

Business

Shangri-La The Shard, London offers a range of meeting and event spaces, including a ballroom that can accommodate up to 200 guests. High-tech audio-visual equipment and personalized service are available for corporate functions. The hotel's location also allows for convenient access to London's business district.

Highlights

Location: Panoramic views in The Shard

Rooms: 202 rooms with floor-to-ceiling windows

Dining: TING Restaurant & Lounge

Wellness: Indoor infinity pool

“The views are undeniably a draw, especially from the upper floors, but be prepared for the premium that comes with the vista. Its enviable height grants access to London's landmarks, yet the immediate surrounding area lacks the charm one might expect. While the rooms impress with their modern Japanese-style amenities, carefully consider whether the cost aligns with the overall experience, as some aspects, such as certain dining options, might not fully meet expectations.”
Hotel logo
Amelia BrooksLead Hotel Editor at Hotelairport
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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more
Premier Shard King Room
2 persons
510 sq. feet 
1 King-size bed
Shower
Coffee machine
Iconic Shard Suite
2 persons
650 sq. feet 
1 King-size bed
Shower
Coffee machine
Premier Shard Suite
2 persons
700 sq. feet 
1 King-size bed
Shower
Coffee machine
Superior Shard King
2 persons
325 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
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Prices and Availability

Check availability and prices for your travel dates right now!

Facilities

Stay relaxed and refreshed just minutes from the airport
Facilities: Perfect
9.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Infinity pool
  • Indoor swimming pool
  • Sun loungers
  • Spa & wellness centre
  • Sauna
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Shangri-La The Shard, London, guests are invited to indulge in a delightful tapestry of flavors that blend British, Asian, and European cuisines. With stunning views and thoughtfully crafted dishes, the dining experiences here promise to be both inviting and memorable.
Shangri-La The Shard, London Restaurant photo The Pool Bar
Shangri-La The Shard, London Restaurant photo Interior of City Social
Shangri-La The Shard, London Restaurant photo The photo shows the interior of a restaurant or cafe. The space has a modern and somewhat upscale feel, with a mix of warm and cool tones. 

In the foreground, a woman wearing a brown apron and jeans is walking towards the camera. She appears to be a

Ting Restaurant

Contemporary British and Asian
Ambiance
Modern setting with breathtaking views high above the city
Key Offerings
Signature and modern dishes paired with an award-winning wine list; highlight experiences include Afternoon Tea and a 3-course private dining set menu, celebrated amidst an exquisite atmosphere.
Reservation
Reservations are recommended to secure a table at this sought-after dining spot.
Breakfast, Lunch, Dinner, High Tea

Location info

31 St Thomas Street, London, United Kingdom, SE1 9QU
Map view
31 St Thomas Street, London, United Kingdom, SE1 9QU
Nearby
Harbour
Tower Bridge
1600 ft
Market
Borough Market
1000 ft
The Shard 32 London Bridge Street
The Shard
300 ft
Bridge
London Bridge
1700 ft
32 London Bridge St
The View from The Shard
700 ft
Church
Southwark Cathedral
1100 ft
Museum
Fashion and Textile Museum
1700 ft
Palace
Winchester Palace
1600 ft
Restaurants
Hutong
400 ft
31 St. Thomas Street Level 33 The Shard
Oblix
600 ft
31 St. Thomas Street Level 32
GONG Bar
300 ft
Level 52 31 St. Thomas Street Shangri-La Hotel
Sky Lounge
100 ft
31 St. Thomas Street
Caffe Nero
600 ft
127-143 Borough High Street
Science Gallery Cafe
300 ft
Great Maze Pond Science Gallery London
Bar 31
400 ft
31 St Thomas Street The Shard
Duddell's
500 ft
St. Thomas's Church 9A St. Thomas Street in the St Thomas Church
Redwood Sport Pub & Kitchen
700 ft
London Bridge Station London Bridge Street
Champor-Champor
800 ft
62-64 Weston Street
Explore London
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Tower Bridge
Tower Bridge
6 minutes' walk
Iconic symbol of London, Tower Bridge features stunning views and a glass-floored walkway.
Borough Market
Borough Market
4 minutes' walk
Historic food market with diverse vendors offering fresh produce and international cuisines.
Tate Modern
Tate Modern
15 minutes' walk
Renowned modern art gallery housed in a former power station, featuring works from famous artists.
The View from The Shard
The View from The Shard
3 minutes' walk
Stunning panoramic views of London from the top of the Shard, the tallest building in the UK.
River Thames Cruise
5 minutes' walk
Relaxing river cruise offering scenic views of London's landmarks, with options for dining onboard.
Escape Room London
12 minutes' walk
Adventurous escape rooms with thrilling themes; ideal for groups seeking a challenge and fun.
Hutong
Hutong
2 minutes' walk
Northern Chinese cuisine with a refined atmosphere and stunning views from the 33rd floor.
Oblix
Oblix
2 minutes' walk
Contemporary dining experience featuring regional dishes and exclusive cocktails, with a vibrant ambiance.
GONG Bar
GONG Bar
1 minute' walk
Sophisticated rooftop bar with breathtaking views, signature cocktails, and a chic atmosphere.
Shakespeare's Globe
Shakespeare's Globe
12 minutes' walk
Authentic recreation of Shakespeare's theater offering plays and a unique connection to theatrical history.
Getting around
City Centre
London34 min  ·  1.7 mi
Airports
London City (LCY)19 min  ·  7.5 mi
London Heathrow (LHR)47 min  ·  19.5 mi
Train
London Bridge Train Station3 min  ·  700 ft
Underground
London Bridge Underground3 min  ·  700 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 70 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP45 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Chinese, Russian, Arabic
Number of floors:
19
Number of rooms:
150
Former name
shangri-la hotel at the shard, london

Guest scores and detailed hotel feedback

Past guest experiences and opinions
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the hotel's modern, spacious rooms and stunning views, especially those overlooking Tower Bridge. The bathrooms often feature luxurious touches like heated toilet seats, adding to the comfortable experience. Some guests have mentioned that the pool hours for children are somewhat limited. Its prime location next to the subway and near Borough Market makes exploring London very convenient.
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Review score
Based on 687 verified reviews
9.1/10
Perfect
92%
Recommend
Cleanliness
9.5/10
Comfort
9.5/10
Value for money
8.1/10
Free Wi-Fi
9.1/10
Pros
Stunning views
Spacious room
Friendly staff
Delicious breakfast
Cons
Damaged doors
Poor maintenance
Slow service
Guest reviews
based on 687 reviews
9.1/10
based on 1707 reviews
9.1/10
Jackson from United States
Couple
superior shard king
3 nights in November 2025
|
Reviewed:December 31, 2025
7/10

satisfactory stay with view

city skylineamazing viewhigh floorgreat viewattentive staffnoise issuepoor qualityexternal speakerair conditioningconstant noise
I found the views from my room to be amazing. i stayed in a room on a high floor, so the city skyline was very visible (it was a treat to wake up to). the staff was generally attentive. ting in reception was helpful. I especially appreciated her remembering me.
my room had some noise issues at night. it seemed to come from the air conditioning system, and it was quite distracting. i also noticed the hotel lacked a proper sound system in the rooms. i was offered an external speaker upon request, but the sound quality was subpar.
0 Helpful
Russell from Australia
Couple
Premier King Room City View
3 nights in October 2025
|
Reviewed:December 05, 2025
6/10

middling stay with A few issues

cold roomplastic strip
my room WAS cold, and they gave me a portable heater. i mean REALLY? for what i paid? also, the breakfast was not good. I found a piece of plastic in my food. All they did was offer a late checkout. It's not what i expected for that price.
0 Helpful
Russell from United States
Couple
Deluxe King Room City View
3 nights in November 2025
|
Reviewed:November 27, 2025
9.3/10

excellent stay, view is UNBEATABLE

excellent viewupgraded roomspacious bathquality breakfast
The view from the room was excellent. I received an upgraded room upon arrival and it was spacious. The bath included a view I didn't know I needed. Breakfast was quality and the staff remembered me from the previous morning.
Rooms
9/10
The room was very clean and spacious. Anything I could require for my stay WAS already provided. The bath was especially lovely. It gave very nice views from its placement next to a large window.
Facilities
9/10
The hotel starts at level 35, providing fine views. I enjoyed the rooftop pool and sauna. Robes and slippers were provided. Towels and refreshments were also AVAILABLE at the pool early in the morning.
Service
10/10
The service was really good from arrival to departure. The staff could not do more to make me comfortable. The staff remembered me at breakfast. The service was excellent on BOTH mornings.
Location
9/10
The hotel location makes many sights easily accessible. The hotel also offers valet parking, which did not need to be prebooked. I was able to start my visit smoothly AFTER a long drive.
0 Helpful
|
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Henry from United Kingdom
Couple
Premier King Room City View
3 nights in August 2025
|
Reviewed:October 02, 2025
9.0/10

Really good Stay with Nice Views

elegant bathroomexquisite decorattentive staff
I appreciated the bathroom. It was elegant and well-equipped with amenities. The decor details from the entrance to the restaurants were exquisite. The staff were great too accommodate our needs .
There was a very slight wait during peak breakfast hours , but it was manageable.
Service
9/10
The staff were polite, friendly, and engaging throughout the hotel. They were very helpful in finding our way around. The team.
Rooms
10/10
The room had superb views. The room was cleaned beautifully. A soaking tub was included. A pillow menu offered different options.
Dining
8/10
The cocktails in the Ting Lounge were delicious. The bar offered a view. The breakfast buffet included a variety of options. There were many restaurants nearby.
Location
9/10
The hotel has easy access to major sites. The location is perfect for restaurant options. The proximity to the train station was a plus. The building is unique.
0 Helpful
|
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FAQs
About Shangri-La The Shard, London
What is the check-in and check-out policy at Shangri-La The Shard, London?
Check-in is from 16:00 and check-out is by 11:00.
What nearby attractions can guests visit from Shangri-La The Shard, London?
Nearby attractions include Tower Bridge (0.5 km), Borough Market (0.3 km), and the London Eye (approximately 2 km).
What dining options are available at Shangri-La The Shard, London?
The hotel features three dining venues, including TING restaurant and GŎNG bar on level 52.
Is there a pool at Shangri-La The Shard, London?
The hotel offers an infinity pool, which is the highest hotel pool in Western Europe.
What facilities are available for guests' convenience at Shangri-La The Shard, London?
Facilities include a fitness center, spa and wellness center, concierge service, and 24-hour reception.
How far is Shangri-La The Shard, London from London Bridge Station?
The hotel is less than a 5-minute walk from London Bridge Railway and Underground Station.
What room amenities can guests expect at Shangri-La The Shard, London?
Rooms are equipped with floor-to-ceiling windows, climate control, a coffee machine, and complimentary Wi-Fi.
What is the breakfast policy at Shangri-La The Shard, London?
Breakfast is available for an additional charge of 47 GBP.
Is internet access available at Shangri-La The Shard, London?
Complimentary Wi-Fi is available throughout the hotel.

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